Terms and Conditions
By using our platform, you agree to be bound by these Terms and Conditions, which are subject to change at any time.
Acceptance of the Terms
To use our services, you must accept these Terms and Conditions in full. If you do not wish to accept these terms, please leave this website immediately.
Eligibility Requirements
Our platform is available only for users who meet certain eligibility requirements. We may request documentation or verification at any time to confirm your age, identity, or residency status.
Minimum Age Requirement
You must be at least 18 years old (or the legal age in your jurisdiction) to use our services. If you are under 18, please do not attempt to register an account.
Geographic Restrictions
Access to our platform is restricted in certain countries and jurisdictions. We reserve the right to suspend or block access from any IP address or location that we deem inappropriate or prohibited by law.
Account Registration Rules
To create an account, you must provide accurate information, including your name, email address, password, and other required details. You are responsible for maintaining the accuracy of this information at all times.
One-Account-Per-User Policy
Only one account per user is permitted on our platform. If we detect multiple accounts associated with a single user, we reserve the right to suspend or close any such accounts without notice.
Identity Verification and KYC
We may require you to verify your identity using certain documents or methods before making deposits or withdrawals. This verification process helps us comply with anti-money laundering regulations and ensures that our platform operates fairly for all users.
Account Accuracy Obligations
You must ensure the accuracy of all information provided during account creation, including email addresses, passwords, and other details.
Account Security Responsibilities
It is your responsibility to maintain the security of your account, password, and login credentials. If you lose access or suspect unauthorized activity on your account, please notify us immediately.
Login Credentials and Password Protection
You must keep your login credentials confidential at all times. We reserve the right to terminate any account if we believe that an unauthorized person has gained access using compromised or stolen login information.
Restricted Behaviour and Prohibited Activities
The following activities are prohibited on our platform:
We reserve the right to take disciplinary action, including account suspension or closure, if we detect any prohibited activity.
Multi-Accounting and Fraud Prevention
If you attempt to create multiple accounts on our platform or engage in other forms of fraud (e.g. using stolen credit cards), we reserve the right to suspend or close all such accounts without notice.
Bonus and Promotion Rules
We may offer bonus promotions, tournaments, or rewards from time to time. Please review our Terms and Conditions for specific details about these offers, including any wagering requirements or conditions attached thereto.
Wagering and Gameplay Conditions
Please note that certain games on our platform have unique rules, limitations, or wagering requirements. Before playing a game or participating in an offer, please ensure you understand the relevant terms and conditions.
Bonus Abuse Prevention
We reserve the right to review all bonus redemptions for accuracy and authenticity. If we suspect bonus abuse or exploitation of any kind (including using stolen credit cards or multiple accounts), we may terminate account access without notice or other consequences.
Deposits and Withdrawals
To facilitate smooth transactions, please ensure that you have completed identity verification prior to making deposits or withdrawals on our platform.
Verification Before Withdrawals
As part of anti-money laundering regulations, we require all users to complete a one-time KYC check before processing any withdrawal requests. This is intended to prevent unauthorized access and protect both ourselves and our customers from financial crime.
Processing and Review Procedures
Withdrawal requests are typically processed within 24-48 hours on working days (Monday-Friday). All transactions are subject to review by our compliance team for potential issues or irregularities.
Responsible Gambling Expectations
We urge all users to gamble responsibly, limiting losses, monitoring spending habits, and staying up-to-date with our guidelines. If you believe you may be at risk of over-gambling or have questions about responsible gambling practices, please reach out to us immediately for support.
Self-Exclusion and Account Restrictions
If you wish to self-exclude from our platform or need assistance with managing your account (including temporary restrictions on deposits or withdrawals), please notify us as soon as possible. We will make all reasonable efforts to accommodate your requests within a timescale that allows users to adjust their betting habits accordingly.
Game Fairness and RNG Systems
Our games operate using Random Number Generators (RNGs) designed by leading game studios, ensuring fair gameplay for every user at each session or draw.
Technical Interruptions or Voided Gameplay
In the unlikely event of technical difficulties affecting our platform or a specific game, we reserve the right to void bets placed during this period and review all transactions for accuracy before processing refunds if necessary.
Suspension or Closure of Accounts
We may suspend or close an account at any time if:
Suspension may last from 24-72 hours. Closure results in account deletion.
Intellectual Property and Platform Ownership
The design, content, and all intellectual property rights associated with this website are owned by or licensed to us (Flutter Entertainment plc). Any unauthorized use is subject to immediate action under applicable international copyright laws.
Limitation of Liability
We do not assume any liability for:
Modification of Terms
These Terms may be modified at any time. You are responsible to periodically check this Terms & Conditions webpage for updates.
Contact or Support Guidance
In case you require assistance with account-related questions, need clarification regarding these terms, have issues concerning withdrawal or deposits, etc., please reach out directly via email support, phone (Monday – Friday 10am-5pm GMT), chat service during office hours (Monday – Thursday: 09h00 AM – 17h00 PM CET).
Applicable Licensing or Regulatory Oversight
Our platform operates under the authority of regulatory agencies in multiple jurisdictions. We comply with applicable gaming regulations and guidelines that aim to protect both customers and operators.
Please note these terms are not a substitute for other official policies like our responsible gaming page which provides additional advice on keeping your betting safe.
By agreeing to use this website, you acknowledge having read, understood and will be bound by all the above-stated conditions in its entirety.
